Count 500 Posted June 13, 2013 (edited) So recently I've just found out that valve (or somone pretending to be valve) has stolen about 500 dollars from my family. All this because, after buying a game, I left the credit card number stored in my account. Anyone know what the fuck happened? And is there anyway to get that 500 dollars back? Btw, the transactions don't appear in store transactions Edit: called the bank and everything should be just fine. Edited June 13, 2013 by MC Cristo Quote Share this post Link to post Share on other sites
Ghost X 710 Posted June 13, 2013 get bankrekt 3 HurFFiNatEr010, Pancake Man and Will.Alaska reacted to this Quote Share this post Link to post Share on other sites
_kyle_ 318 Posted June 13, 2013 (edited) I would scan for viruses then contact steam support. Edit: And it probably wasn't valve that took the money, so valve didn't fuck you over. Edited June 13, 2013 by _kyle_ Quote Share this post Link to post Share on other sites
Skotti 2105 Posted June 13, 2013 Even when stored in your account, they can't see the whole credit card number. You probably have a virus with a keylogger, and or someone has your account info. Either way its your fault completely and these things can be easily prevented. 3 water.exe, ctark and MikeHeadJanitor reacted to this Quote Share this post Link to post Share on other sites
Count 500 Posted June 13, 2013 Even when stored in your account, they can't see the whole credit card number. You probably have a virus with a keylogger, and or someone has your account info. Either way its your fault completely and these things can be easily prevented.I know it is, I just have no idea why... I've always been very carefull: no hacks, no torents so I don't get how Quote Share this post Link to post Share on other sites
Yürei 224 Posted June 13, 2013 (edited) you should stop downloading pornbut seriously what skotti said you prob have a keyloggerdo you have an antivirus program on your comp Edited June 13, 2013 by Ghøst 1 _kyle_ reacted to this Quote Share this post Link to post Share on other sites
ElectronicDrug 7496 Posted June 13, 2013 Talk to your bank Quote Share this post Link to post Share on other sites
Count 500 Posted June 13, 2013 you should stop downloading pornbut seriously what skotti said you prob have a keyloggerdo you have an antivirus program on your compI have kaspersky and i run malwarebytes and ccleaner every once in awhile. Quote Share this post Link to post Share on other sites
ElectronicDrug 7496 Posted June 13, 2013 Doubt it was a virus Quote Share this post Link to post Share on other sites
Count 500 Posted June 13, 2013 (edited) And it probably wasn't valve that took the money, so valve didn't fuck you over. Edited June 13, 2013 by MC Cristo 1 3 WeakSauce, Name, _kyle_ and 1 other reacted to this Quote Share this post Link to post Share on other sites
ElectronicDrug 7496 Posted June 13, 2013 What. If valve got hacked or something, there'd be a ton more people screwed, not just you. 1 _kyle_ reacted to this Quote Share this post Link to post Share on other sites
Arrkham 291 Posted June 13, 2013 Its your job to take care of your info, not Valve's. If you browse safely, then you shouldn't have a problem. If you don't know what safe browsing is, or how to avoid getting a virus, then it's really your fault. And if you purchased through steam, then it's a virus on your computer bro. Quote Share this post Link to post Share on other sites
BananaPeelz 709 Posted June 13, 2013 How do you know it was valve? Someone could have gotten your credit card information countless other ways, unless you use that credit card only for games (which I highly doubt). Quote Share this post Link to post Share on other sites
Count 500 Posted June 13, 2013 I probably fucked up somewhere and I don't remember, so i deserve it. Anyways I should get back that 500$ because i have proof they weren't my purchases. Just goes to show: never store your credit card information anywhere on the internet. Quote Share this post Link to post Share on other sites
I Am Mr. Big ((:))+< 0 Posted June 13, 2013 Kill kaspersky, I honestly don't trust that shit. I've been using Windows Security Essentials for years and it catches everything, without bogus viruses/alerts/begging to upgrade. Give it a try and see if it finds anything that may have contributed to your delinquent account. http://windows.microsoft.com/en-us/windows/security-essentials-download Quote Share this post Link to post Share on other sites
Count 500 Posted June 13, 2013 How do you know it was valve? Someone could have gotten your credit card information countless other ways, unless you use that credit card only for games (which I highly doubt).Cuz on the bank transaction thing it says Valve, so it has to have passed through steam atleast. Quote Share this post Link to post Share on other sites
BananaPeelz 709 Posted June 13, 2013 Cuz on the bank transaction thing it says Valve, so it has to have passed through steam atleast.That just means someone could have gotten your credit card information and used it to purchase a Steam game, which is really dumb and they'll probably get caught. Either way you probably want to cancel that card. Quote Share this post Link to post Share on other sites
MikeHeadJanitor 73 Posted June 13, 2013 AVG is a great virus protection program. It even blocks some of my downloads saying its a virus when I actually want to download it.... 1 Goldentongue reacted to this Quote Share this post Link to post Share on other sites
Name 2616 Posted June 13, 2013 So recently I've just found out that someone pretending to be valve has stolen about 500 dollars from my family. All this because, after buying a game, I left the credit card number stored in my account. Anyone know what the fuck happened? And is there anyway to get that 500 dollars back? Btw, the transactions don't appear in store transactionsFTFY. A company the size of ValvE isn't robbing people and getting away with it. ValvE didn't fuck you over. Contact your bank, this kind of fraud is more common than it should be and getting the money back shouldn't be impossible. Valve did fuck me over... by not taking care of *my* personal informationYeah, I'm sure someone totally hacked into ValvE's customer info, found yours specifically, and took it. Quote Share this post Link to post Share on other sites
Lesbian Dad 555 Posted June 13, 2013 Valve did fuck me over... by not taking care of *my* personal information your personal information is your responsibility. where you put it is your choice. valve isn't going to do jack unless you can prove some one hacked their system to get your information. other wise, talk to your bank and tell them some one fraudulently used your credit card. most likely they will give you your money. Quote Share this post Link to post Share on other sites
Count 500 Posted June 13, 2013 (edited) I apologize for that stupid idea.. It isn't valve it was me... I'm only still under the shock Edited June 13, 2013 by MC Cristo Quote Share this post Link to post Share on other sites
Tristan. 1053 Posted June 13, 2013 Download this suspicious .exe file to get your money back. 2 Dojima and Count reacted to this Quote Share this post Link to post Share on other sites
ctark 1983 Posted June 13, 2013 Kill kaspersky, I honestly don't trust that shit. I've been using Windows Security Essentials for years and it catches everything, without bogus viruses/alerts/begging to upgrade. Give it a try and see if it finds anything that may have contributed to your delinquent account. http://windows.microsoft.com/en-us/windows/security-essentials-download Before I switched to Microsoft Security Essentials I used to use an earlier version of Kaspersky. I personally found it to be a great program, very little false positives, and always kept my system clean. Can't speak for the newer version, but it was amazing before. MSE, AVG, Kaspersky, Nod32... They are all good AV programs Quote Share this post Link to post Share on other sites
Illogical 1126 Posted June 13, 2013 call the bank and have them investigate the transaction. I got my card hacked once. Called em and they had that shit removed and back to normal within a week. Quote Share this post Link to post Share on other sites
_kyle_ 318 Posted June 13, 2013 Valve did fuck me over... by not taking care of *my* personal informationIt's not their fault. Like what drug said, if it were hacked, a lot more people would have been affected. Quote Share this post Link to post Share on other sites
