Clay 24 Posted August 5, 2009 How to get your account back.Prove it's your account.Make a Steam support ticket.Register with the same username as your account if possible.Take a photo of all of your CD keys with a time stamped piece of paper with your account name on it. Similar to this.Now that's not near being good enough, so make sure you include the actual cd keys, don't make them read off of the picture, especially if you have a shitty camera.Even better, scan the actual cards and put your name on each one if possible.If you bought them from the store, post the following information. Card type, full name on card, expiration date, and last 4 digits of the credit card number. DO NOT POST THE FULL NUMBER.Explain what happened and offer more evidence if needed. I've heard reports of Valve being total assholes about this, but remember, your investment depends on their generosity, so be as good about everything as possible. Type correctly, like I do here. Make sure you use punctuation, correct capitalization, do not use acronyms or shortened words like u or n or afaik, and keep spelling errors and grammar mistakes to a minimum.If you follow this guide, there shouldn't be any problems in getting your account back in to your hands and out of the phisher's.Here's what I would tell Valve.Dear Valve,My account was recently phished and I was wondering if you could help me retrieve it back. My user name is Claytonian. Here's proof that I own Half-Life 2, Half-Life 2: Episode One, Counter-Strike: Source, and the Orange Box.I do not have a scanner, but I can provide pictures of the individual key cards if necessary.Half-Life 2 - XXXXX-XXXXX-XXXXX-XXXXX-XXXXXXHalf-Life 2: Episode One - XXXXX-XXXXX-XXXXX-XXXXX-XXXXXCounter-Strike: Source - XXXXX-XXXXX-XXXXX-XXXXX-XXXXXThe Orange Box - XXXXX-XXXXX-XXXXX-XXXXX-XXXXXOne of my Steam friends sent me an invite to his group, but it was actually a phisher site, and I lost my account because of it. Please help me resolve this issue.(BTW, for those of you that know what Exif data is, these CD keys are all registered to a dead account.)How to not get phished.The "log in again" technique.join my steam group http://steamgroup.freehostia.comWhen you go there, you'll be asked to log in to your Steam account again. Then someone steals it. Basically, no matter what you do, do not log in to whatever sites you get sent. Whether it's "add my new account.", or "join my group.".The "OMG VALVE SECURITY" technique.Valve Software Account Manager - Hello, this is Johnathan from Valve.Valve Software Account Manager - We've received complaints about this account.Valve Software Account Manager - In order for us to continue letting you use it, we must verify your ownership of it.Valve Software Account Manager - Please send me your user name and password in this chat window.You - WAT DID I DOValve Software Account Manager - Nothing yet sir, please send me your account information so I can verify your account.You - okYou - ClaytonianYou - (insert password here)You just got phished. Never EVER tell anyone your account info in a chat window unless you TRUST that person and are letting them use your account for some reason. Valve doesn't raid your account in chat and ask you to verify your account. This is how it should go.Valve Software Account Manager - Hello, this is Johnathan from Valve.Valve Software Account Manager - We've received complaints about this account.Valve Software Account Manager - In order for us to continue letting you use it, we must verify your ownership of it.Valve Software Account Manager - Please send me your user name and password in this chat window.You - Or, how about you suck mah balls?Valve Software Account Manager is now offline.Nicely done.Typed up by Clay. 1 Acebats reacted to this Quote Share this post Link to post Share on other sites
Pebbz. 953 Posted August 5, 2009 TL;DR Protip: Use common sense. 1 1 JXC and Windmill reacted to this Quote Share this post Link to post Share on other sites
Clay 24 Posted August 5, 2009 TL;DR Protip: Use common sense.Protip: You haven't gotten phished. Stop spamming my guide. D:< Quote Share this post Link to post Share on other sites
S.oviate 34 Posted August 5, 2009 Cool guide. Someone tried to phish me last night, I just told them to fuck off. Quote Share this post Link to post Share on other sites
joebob16 0 Posted August 5, 2009 weird thing is, I never tell my stuff to anyone or use the same passwords for stuff, or put in my account info on sites like that, but i still got phished, bullshit Quote Share this post Link to post Share on other sites
apathy 1 Posted August 6, 2009 Stop downloading so much pron and getting Trojans Quote Share this post Link to post Share on other sites
Neur0 34 Posted August 6, 2009 Useful info, glad it's stickied.I had to go through a process like that once. Had to get my CD key for hl1 anthology moved from my 5 digit to my now 8 digit after I was told my 5 digit was hijacked from someone else before given to me. Quote Share this post Link to post Share on other sites
Kelso 4 Posted August 6, 2009 I don't see how anyone could get phished, but alright. Quote Share this post Link to post Share on other sites
Clay 24 Posted August 6, 2009 Cool guide. Someone tried to phish me last night, I just told them to fuck off.That's fun. Trolling phishers is great.Useful info, glad it's stickied.I had to go through a process like that once. Had to get my CD key for hl1 anthology moved from my 5 digit to my now 8 digit after I was told my 5 digit was hijacked from someone else before given to me.o_o That sucks. What kind of a friend gives someone a phished 5 dig without telling them it's stolen? Quote Share this post Link to post Share on other sites
Lesbian Dad 555 Posted August 6, 2009 so this only works for things you've bought physically? Quote Share this post Link to post Share on other sites
BlackStone 66 Posted August 6, 2009 pretty much. Quote Share this post Link to post Share on other sites
Clay 24 Posted August 8, 2009 so this only works for things you've bought physically?Nope, send them the last 4 digits and all your credit card's other info. Win the game. Quote Share this post Link to post Share on other sites
AnarchyX6942 0 Posted August 9, 2009 Electronically, you don't need your CD keys, as long as you have the CC number you used to purchase it, Valve can handle the rest. Happened to me a while back. Quote Share this post Link to post Share on other sites
Cyanide1016 0 Posted August 13, 2009 Not saying i've been phished but what if it was given as a steam gift and don't have access to that person's info? Just a possible scenario for yah to research Quote Share this post Link to post Share on other sites
Clay 24 Posted August 13, 2009 Not saying i've been phished but what if it was given as a steam gift and don't have access to that person's info? Just a possible scenario for yah to research You can say it was gifted to you. Provide the gifter's name. If it got gifted to you, chances are that you know them either IRL or have them on Steam friends. Quote Share this post Link to post Share on other sites
Eatwah 0 Posted August 13, 2009 Thanks for the info. Quote Share this post Link to post Share on other sites
I <3 People of Color 2 Posted February 5, 2010 When people send me phishing sites I'll sometimes put in random things as the username and password, such as user: fucking password: faggots. Quote Share this post Link to post Share on other sites
Guest NotChosenOne Posted March 4, 2010 that is so true!! Quote Share this post Link to post Share on other sites
Chaos 2 Posted March 4, 2010 How to get your account back.Prove it's your account.Make a Steam support ticket.Register with the same username as your account if possible.Take a photo of all of your CD keys with a time stamped piece of paper with your account name on it. Similar to this.Now that's not near being good enough, so make sure you include the actual cd keys, don't make them read off of the picture, especially if you have a shitty camera.Even better, scan the actual cards and put your name on each one if possible.If you bought them from the store, post the following information. Card type, full name on card, expiration date, and last 4 digits of the credit card number. DO NOT POST THE FULL NUMBER.Explain what happened and offer more evidence if needed. I've heard reports of Valve being total assholes about this, but remember, your investment depends on their generosity, so be as good about everything as possible. Type correctly, like I do here. Make sure you use punctuation, correct capitalization, do not use acronyms or shortened words like u or n or afaik, and keep spelling errors and grammar mistakes to a minimum.If you follow this guide, there shouldn't be any problems in getting your account back in to your hands and out of the phisher's.Here's what I would tell Valve.(BTW, for those of you that know what Exif data is, these CD keys are all registered to a dead account.)How to not get phished.The "log in again" technique.When you go there, you'll be asked to log in to your Steam account again. Then someone steals it. Basically, no matter what you do, do not log in to whatever sites you get sent. Whether it's "add my new account.", or "join my group.".The "OMG VALVE SECURITY" technique.You just got phished. Never EVER tell anyone your account info in a chat window unless you TRUST that person and are letting them use your account for some reason. Valve doesn't raid your account in chat and ask you to verify your account. This is how it should go.Nicely done.Typed up by Clay.Thats the way to do it. Quote Share this post Link to post Share on other sites
IggySeeker 0 Posted April 4, 2010 (edited) red Edited March 31, 2021 by IggySeeker Quote Share this post Link to post Share on other sites
Guest vivek88 Posted August 4, 2012 This Guide provides background on phishing and spoofing, discusses current approaches to managing the risks, and highlights a new and more effective way for companies to protect their domains and brands, and guard against the cost of fraud. 1 jc4x4 reacted to this Quote Share this post Link to post Share on other sites
Tortoise 2791 Posted August 4, 2012 This Guide provides background on phishing and spoofing, discusses current approaches to managing the risks, and highlights a new and more effective way for companies to protect their domains and brands, and guard against the cost of fraud.ok then... 2 jc4x4 and Archy reacted to this Quote Share this post Link to post Share on other sites
Lv. 100 Crobat 1325 Posted February 6, 2014 nice guide 3 8 MistaChang, Skipps, AntyCrix and 8 others reacted to this Quote Share this post Link to post Share on other sites
LOPEZ 1750 Posted February 6, 2014 nice guide frick off 1 MistaChang reacted to this Quote Share this post Link to post Share on other sites
Rayne 4478 Posted February 6, 2014 Seriously pointless necro? This is what up votes are for... Quote Share this post Link to post Share on other sites